Insurance Information

Both Lauren and Richard accept Personal Injury claims (PIP) related to car accidents. To process these, we need a doctor's prescription for massage/manual therapy as well as information about your claim. (see below)

As of December 2019, Richard no longer bills medical insurance.

Since January 2019, Lauren no longer bills medical insurance for clients of any age; instead she gives discounted rates for children. (See her practice page for more information.)


Most plans require a doctor's prescription or authorization; please contact your carrier to confirm coverage for massage. Prescriptions need to be dated before the first session we have with you, and need to contain the following information:

  • Diagnosis (with CPT code - doctor provides)
  • Number of sessions (usually 8-12 for adults; 4-5 for children)
  • Frequency and duration of treatment (usually weekly/biweekly for adults; every 3 weeks for children)

So a common prescription might read, "Massage for low back pain (with code), 10 sessions, once a week for 2 months." Usually, when establishing duration of overall treatment it's useful to have a slight buffer to allow for scheduling hiccups (holidays, illness, etc.).  Contact us if you or your provider have questions about how to word a prescription for the work we do.

Required Forms:

Health History is required of all clients:

Additional information is required for insurance billing, please choose which type you plan to use:

The Billing Process:

Before the first visit, please download and complete the paperwork needed for establishing a claim (you may complete them once you arrive if you don't have a printer at home). On a monthly basis, we submit for payment from your insurance carrier. The carrier will process the claim and send you an EOB (explanation of benefits) - which describes your coverage for each session. Generally, auto insurance claims pay for services up to limits determined by your coverage; you'll need to speak with your claims adjuster to learn more.

We work with Ask Us!, a billing agency, who provides these services for us. If you ever have questions about the status of your account or bills, you are welcome to contact them directly at (206) 523-0515.



4000 Aurora Ave N, Suite 114
Seattle, WA 98103


116 NE 194th St.
Shoreline, WA 98155

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